30 replies to this topic

[msaizan]

I was attempting to change out the background image of one of my features - feature slider. The image doesn't upload and instead i am seeing This: -1 in the viewer where the preview image generally displays. I have had no problems uploading images for the feature b/g in the past - I have checked bandwidth and disk space - I have plenty - I have checked media permissions in settings - image conforms... i have deactivated every plugin that was installed since the last successful feature background upload. Please help - the feature slider is an important aspect of my site - and I need to be able to change out the background images frequently. (of course!) Thanks. oh and I have also tried uploading from two different computers - i get the same error message - a -1 displays in the viewer instead of an image. I also tried to upload to "add a new feature" - so it's not just about changing the background of an image that is already there - i can't upload even if i try to add a new feature.

[catrina]

You are using PlatformPro, yes? And when you look at the feature slider on your site, the images don't show there either?

[msaizan]

Hi Catrina - oh sorry, yes. I am using Platform Pro Base. no i didn't look at the feature slider on the site - because i didn't want to save the page with the -1 displaying in the viewer. I am covering the Mississippi River flood at that blog - Louisiana is about to submerge in case you're reading the news - anyway, I have a ton of traffic onsite. Didn't want to lose the image that's already there. Do you want to me give it a whirl. If you're standing by I will go try it.

[msaizan]

oh. tell you what - i will go test it with a new feature - i'll upload and then save the page and see if there is not an image displaying in the feature slider. thanks for the help. really appreciate it.

[msaizan]

ok. this is very weird - i can get a successful feature b/g upload to the clone - the test blog - but i still can't upload to the working blog. Plugins are exactly the same at the test blog and at the working blog.

[catrina]

Have you already tried deactivating all plugins in the working site?

[msaizan]

nope i am getting a blank screen where the image should be. I can upload a feature media image successfully - just not a feature background image. this is very weird.

[catrina]

A similar problem is occurring here, too:

Please Login or Register to see this Hidden Content

That problem and yours might be the same, but I'm not sure what's causing it. Did you upgrade recently? Which version do you have?

[msaizan]

i deactivated everything non-essential - deactivated everything that's been there since the original install. i am running multi-site so i would have to deactivate sitewide activated plugins- i have something like 20 blogs - so i would be hours reconfiguring all those plugins. I have got the same plugins at every blog - it's just that alot of these have oath settings to configure - so the plugins are the same but the information is very different. i just saw where someone else in the forum wrote in about the same problem - Jordan Dowdall 0 says he can't edit the b/g image in the feature - essentially the same issue i am having

[msaizan]

correction - i have deactivated everything except essential plugins that have been there since the original install.

[msaizan]

1.3.1 - no recent upgrade. was able to successfully upload just yesterday. the issue just started today.

[Simon_P]

Are you able to upload the image using the wordpress media manager? Platform uses the same api for images.

[msaizan]

that was a very good question to ask Simon. Nope. can't upload an image to the media manager either. It's giving me a ".jpg has failed to upload due to an error".

[catrina]

I'll mark this one for developer attention.

[msaizan]

sounds like an API issue.

[Simon_P]

Either there is a problem with the jpg itself, or you have a problem with the upload directory, permissions etc.

[msaizan]

tried multiple images of various sizes - even small graphics - and i checked my media permissions - media permissions are fine. i tried to re upload the same image that is already there

[msaizan]

i have had no problems uploading very large graphics to small gifs until today. I was uploading fine at 4:00 am this morning. I just tried to upload the image that is already there! i do extensive work with images - I am a photo agent and editor by trade- so i have worked extensively with image uploads.

[msaizan]

there are two of us having the same problem. I am just trying to say that this problem just started. I have been uploading fine until today and I have not changed my media permissions.

[msaizan]

just saying i know how to upload a friggin image to wordpress- that's all i have been doing for the past ten years! hahahah...comic relief.