Platform pro and problem with showing settings
Started by
mattias_simonssonyahoocom
, Oct 19 2010 04:34 PM
8 replies to this topic
#1
Posted 19 October 2010 - 04:34 PM
I installed Platform Pro on one of my sites and it seems that i have problem to view the settings. When I click on Platform Pro - Settings, it shows everything and then it resize it self? I am using WP 3.0.1.
I start to think that i am doing something wrong.
Printscreen:
http://www.systemkam...platformpro.jpg
#2
Posted 19 October 2010 - 04:45 PM
hmm haven't seen that one.
Which browser are you using?
#3
Posted 19 October 2010 - 04:51 PM
Firefox 3.6.10 and Internet Explorer 8. If I remember correct I did have similiar problem with Eco Pro awhile ago.
#4
Posted 19 October 2010 - 10:43 PM
It happens in both those browsers? This is stupid question, but do you remember how it was resolved before?
#5
Posted 20 October 2010 - 09:12 PM
Yes, it happens in both those browsers. I did try now to change to Eco pro and White house theme and they both act on same way when i press Settings.
Last time i try Eco Pro I resolved it by changing to another theme, but I relized that i would like to have them and Platform pro running on my sites.
I am using www.one.com as host for my WP-sites.
#6
Posted 20 October 2010 - 09:35 PM
Do you have PHP5 running with them? How is their support, will they be able to get you more information on the problem?
#7
Posted 21 October 2010 - 08:59 PM
Yes, they are running PHP5 and i talk to the support and they told me everything look okay.
Its strange since i am clicking on the Platform Pro - Settings, it shows the welcome-window and when its finished loading it resize the visible area.
I also restore option to Default on the Settings-page. I did also clear cookies and temp-files.
#8
Posted 21 October 2010 - 10:07 PM
Do you know how to turn debugging on so you can check for errors? You have to change a line near the bottom in your wp-config.php file from false to true.
#9
Posted 22 October 2010 - 01:05 PM
Well, sometimes things go little bit to fast. I should have try to deactivate plugins and se if something happens.
I think I solve my problem now. I have a plugin, WL post manager, from Wishlist Member installed on the site. When I deactivate that plugin, the Setting-page didn??t resize itself. My solution now will be to deactivate and do my change and then activate the plugin again.
I will contact Wishlist member and hope that you guys and they can solve the issue.
Thanks for you help and I appreciate your themes!
/Mattias
Sweden









