5 replies to this topic

[pockettactics]

Hi folks-

 

Just updated to 2.4 this weekend and I'm having a little trouble with the metabar.

 

I use Vanilla Forums for my comments and until this weekend, the number of comments on a post would show up normally in that post's metabar. Now it's gone.

 

I've checked the Full Width Post Meta setting in PageLines and nothing's changed, it still includes [post_comments] as before.

 

How should I start troubleshooting this? Thanks in advance, as always.

 

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[Martin Davies]

Hi - can you give us an example of the shortcodes you are currently using. I have tested this and it seems to work for me. 

[pockettactics]

Sure, this is what we've got in the Full Width Post Meta (that is what you meant, right?)

 

By [post_author_posts_link] On [post_date], [post_time] GMT · [post_comments] · In [post_categories]

[catrina]

Please deactivate ALL active non-PageLines plugins and refresh the page to see if the problem persists.

[pockettactics]

Please deactivate ALL active non-PageLines plugins and refresh the page to see if the problem persists.

 

Hi Catrina -- I did this and the problem did persist.

 

What else should I try?

[Danny]

You appear to be using Vanilla for your comments, if you disable Vanilla comments and use the standard Wordpress comments system, doe the comment meta work again ?

 

If it does, you will want to contact the Vanilla support.