5 replies to this topic

[eveliut]

Hi there,

 

Whatever I do, my Google Analytics Status says: Tracking Not Installed. I've been playing with it for a couple of weeks now. I've pasted my snippet to Editor > Footer.php, as well as to Site Options > Custom Code > Footerscripts Code or Analytics. I've also tried several plugins. I went back and I made sure I followed all the steps. Nothing seems to be working. According to Google forums, a lot of people seem to be facing this problem. Unfortunately, one cannot expect much help from Google.

 

Am I missing something? Do you have any ideas? Any help appreciated.

[Simon_P]

In the header you have this code:

_gaq.push(['_setAccount', 'UA-0000000-0']);

 

​So google is probably just ignoring your page.

[eveliut]

Hmmmmm... I looked in header.php and I can't find this code.

[eveliut]

Have you maybe removed it for me? I went to Analytics, the status still says Tracking Not Installed, but it started showing new visitors! I've read that's the case for some other Analytics users too. Well, who cares, as long as it shows traffic sources and visitors.

[Danny]

We do not have access to your site, therefore we haven't and can't remove anything. I am happy to hear that your analytics are now working.

 

If it says Tracker not installed, you haven't correctly installed Google analytics, I recommend you contact Google for assistance. All you need to do on PageLines end, is add your tracking code to the Footer Scripts & Analytics code area.

 

Also, if you have made changes to the core code, then I recommend you download a fresh copy of PageLines and using your FTP client, upload a fresh copy of the files you have made changes to.

 

As we do not recommend or support edits to the core files.

[eveliut]

Hi and thanks for the answer.

 

That's exactly where I installed it... I couldn't find the code Simon_P mentioned though. I guess I'll check Google forums for further assitance, but I'm glad it's finally working! Thanks for your time.