6 replies to this topic

[cnvi]

I've read the other threads here on this known issue but I am unable to resolve the problem. 

Please Login or Register to see this Hidden Content

is not showing black boxes in the background on IE9.  iOS emulators such as

Please Login or Register to see this Hidden Content

,

Please Login or Register to see this Hidden Content

, and

Please Login or Register to see this Hidden Content

 don't show the error.

 

But pull up

Please Login or Register to see this Hidden Content

 on your iphone or ipad and you will see the attached error below.

 

I have tried turning off postloop, turning off widgets, etc.  We have the basic typical plugins running nothing fancy or unsafe.  Desparate to get this fixed asap.  thanks in advance.

 

Joel

Attached Files

•  error.PNG   118.92K  6 downloads

[Simon_P]

Please Login or Register to see this Hidden Content

 

Please Login or Register to see this Hidden Content

  67.97K   4 downloads
Looks fine here

[cnvi]

I was afraid of that.. I cleared cache in my iphone, rebooted iphone, said a little prayer.. and the error still there.  It's also showing on my friend's ipad here in the states.

Attached Files

•  error2.PNG   135.08K  3 downloads

[Rob]

Hi Joel,

 

Odd how it seems to break at the exact same point on your device and your friend's. It gives me pause to wonder if there's not something in the text of the page hidden.  Can you take a look at that page in Text mode (the old Edit mode) so you can see if there's any spans or other code not seen in Visual mode? Please let us know what you find.

 

Simon's device may simply be set to ignore something yours is set to see.  That brings me to the

Please Login or Register to see this Hidden Content

plugin in our Store (free), which may help to apply CSS to make pages have a specific background color in iOS.

[cnvi]

So this morning my iphone prompts me to update to iOS 6.1 and after the update, the problem mysteriously has gone away. 

[Danny]

I was prompt the same update, but are you positive your iOS devices were update to date prior to 6.1 ?

This may have been the cause of the issue ?

[cnvi]

Very good question Danny.. I am not 100% sure.. I only know that when the phone prompts me to update I click update so I thought I was updated.. but assumption is the mother of all screwups!  I am just happy the error is gone it was quite a goose chase.  Thanks for the fast responses here you all do a great job.