18 replies to this topic

[stefanoferruggiara]

Urgent!!!

Many of my client call me to say to me that their site doesnt work on Internet Explorer.

I don't know what i have to do and which is the problem.. 

All work on Chrome, Firefox, Safari, Opera but not IE

 

Site here: 

Please Login or Register to see this Hidden Content

Please Login or Register to see this Hidden Content

Please Login or Register to see this Hidden Content

Please Login or Register to see this Hidden Content

Please Login or Register to see this Hidden Content

 

?????

[beardedavenger]

I just tested with 

Please Login or Register to see this Hidden Content

and the sites are working back to IE8.

[Simon_P]

What exactly do you mean by 'they dont work'?

 

You should test your sites with browserstack 

Please Login or Register to see this Hidden Content

[stefanoferruggiara]

Dont work, now i take a screenshoot and i post. You dont see the site normally, all is confuse, the header diwb the background like normal image , the slide doesnt work properly.

[stefanoferruggiara]

On net render i dont know what you see but i dont see the same site i build and that you can see with firefox, chrome, safari or opera.

[stefanoferruggiara]

Simon but you see the same site on chrome firefox and on ie is the same? Cause here is not.

[Simon_P]

You said 'Urgent, they dont work'

 

They do work.

 

Chrome: 

Please Login or Register to see this Hidden Content

IE9: 

Please Login or Register to see this Hidden Content

Firefox: 

Please Login or Register to see this Hidden Content

[stefanoferruggiara]

Here is the screenshoot:

 

Please Login or Register to see this Hidden Content

[stefanoferruggiara]

Ok Simon i just post what i see.. what see my provider in Milano and what see my friend in a computer shop just 2 km from me. Now i think that the best is not understand if you say the right or me but why i see that.. and my friend to and my client to and you not. 

 

Cause for us is not a problem if in America you see correclty but in Italy.. we have the possible client here not out of europe.

[stefanoferruggiara]

I do not understand because every time someone here challenge me. if I open a post saying that it is urgent and the sites dont go on ie i dont have hallucinations, and with me also my 5 customers and other people too, is cause i have real problem!

 

And after you will be surprised if a person loses his patience? But you do not realize that you treat him as if he were crazy?

[Rob]

Stefano,

 

You're really being a testa dura with this "Urgent" nonsense. This is not urgent. This is simply your own bad CSS coding for which you alone are responsible to resolve, not PageLines.

 

Please don't ask me for help off my schedule in Skype or by phone.  I won't reply.   I'm not allowed.

 

Now here's the solution to your bad coding.  But if you mark one of these Urgent again, I'm going to issue a block to your account and you won't get forum support for 30 days.  Am I clear?

 

Please Login or Register to see this Hidden Content

[Simon_P]

Im not in America actually.

I was using browserstack 

Please Login or Register to see this Hidden Content

You can test on every browser on every operating system and all versions. You should try it.

 

BTW your screenshot is just a dropbox signup link.

[Simon_P]

I do not understand because every time someone here challenge me. if I open a post saying that it is urgent and the sites dont go on ie i dont have hallucinations, and with me also my 5 customers and other people too, is cause i have real problem!

 

And after you will be surprised if a person loses his patience? But you do not realize that you treat him as if he were crazy?

I dont have IE, but if you load any of those sites in browserstack you will see they all work of course IE is going to look slightly different, its 3 different browsers they will all look different, but if your client insists on you making the site look the same across all browsers then its up to you to do that.

 

You should perhaps think about installing JING too, so you can easily post screenshots and make our life 100x easier instead of posting broken dropbox links.

[stefanoferruggiara]

Please Login or Register to see this Hidden Content

Please Login or Register to see this Hidden Content

Please Login or Register to see this Hidden Content

Please Login or Register to see this Hidden Content

Please Login or Register to see this Hidden Content

[Simon_P]

What version of IE is that?

[stefanoferruggiara]

Ok.. we understand... in Italy all the people are prehistoric, this people, the run XP with ie 6.0 

Ok NOW we understand which is the problem.

[Simon_P]

Well your lucky the internet works at all on ie6

[Rob]

Stefano,

 

No one is saying people are prehistoric in Italy.  If your client is using a deprecated, out of date browser, its his job to update it, not ours or yours.  We've posted thousands of answers in this forum explaining that we support ONLY the current version of IE because the older ones were written before HTML5 and CSS3.  Do you expect us to re-write the code going backwards?

 

Sorry, not for your clients or anyone else's would any developer write code going backwards. Even Microsoft stopped supporting IE6, IE7 and IE8.  I doubt Ferrari is going to build a car based on technology from 1930.

 

You got the code. Implement it to fix the boxes and tell the client to update.

 

Finito!

[stefanoferruggiara]

No no is right Rob.. that's the support of the forum.. let me understand which can be the problem.. and i think like you.. it's me that i say that we are like Flinston in Italy This is not America.. we are the best for pizza and spaghetti not technology.. i hate this but that's we i do what i do.. 

Thanks for reply and all.. and sorry if sometimes i go crazy;)