17 replies to this topic

[alpab]

Hi, since upgrade to 2.3.2, the homepage of my site squashnamur.net always crashes when using internet explorer 8 or below....

Any idea?

Many thanks,

Pablo

[Danny]

Hi Pablo,

We do not support Internet Explorer browsers versions below IE8. What is the issue you have with IE8 ?

Can you provide us with screenshots or record a screencast of the issue please.

[alpab]

Hi Danny,
thanks for your reply already. In my case IE8 is crashing as soon as I go to squashnamur.net with error "Internet Explorer has encountered a problem and needs to close"
Thanks,
Pablo

[Danny]

Thats actually an issue with your browser and not related to PageLines, I recommend you contact the Microsoft Support team.

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[alpab]

Hi Danny, I have this issue with any PC with IE8 installed. At home, work, with collegues, friends, etc...
I have created other sites with Pagelines (latest version) with no problem at all...
Anyway for me to track down the origin of this issue with squashnamur.net ?
Thanks,
Pablo

[Simon_P]

You have a LOT of plugins installed, try disabling them till you find the one that is crashing ie8, sorry cant help you further, I dont have a XP machine, think the local library has one though, not sure.

[alpab]

Hi Simon, thanks for your post. This is one of the things I tried. I manage to disable ALL plugins, but I still have the issue
Thanks,
Pablo

[catrina]

I can't check it out on IE either (I'm on a Mac). Have you tried using IE on a different machine to view your site and see if it crashes?

[alpab]

Hi Catrina,
indeed it crashes on all machines I have tried ;-(

[mackenzie]

I am viewing your homepage fine in IE9. This leads me to believe that it is an incompatibilty of newer code technology and an older browser which can not handle the newer stuff. There really isn't anything we can do to fix this since the new HTML5 and CSS3 will have problems win IE8 or older.

[sharpg4383]

The problem comes from magazine layout. It'll go away if you switch to the classic blog layout.

I ran into suffered with the same problem; after many hours of testing, disabling all plugins, etc., I finally figured out it out.


In the past, I was able to keep using magazine by adjusting the number of full sized posts to 2 instead of 1, but it only corrected the problem for a few months; out of nowhere, it happened to me again yesterday, so I finally gave up and switched to the classic blog layout and it's working fine again.


This crash happens only in IE8 on XP/Server 03, as far as I can tell, but it does happen on every PC that I've come in contact with.

[rantamies]

I have same problem with page

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.

Sharpg what do you mean with magazine layout?

Ville

[Danny]

I think he/she is talking about Magazine Mode. However, I fail to see how this layout option could cause a browser to crash. I have searched the Internet and from what the many sites I've read this is a browser issue and not related to HTML code, what setting is enabled and so on.

The most common issue I found was having "Display PDF in browser", which is a Adobe Reader setting.

Another one which was rather common was add-ons, disable them all, this resolves some users issues.

Like I said above, I honest do not see how Magazine Mode enabled like @sharpg4383 mentioned would cause this issue. If this was the case then it would have been reported before now, which it hasn't .

So you have two options:

1. Contact Microsoft support and ask them for assistance.
2. Upgrade your IE8 to a proper browser such as Chrome or FF. Using IE8, you're most likely have security issues and you're unable to view the web, as it is now intended with HTML5 & CSS3.

[sharpg4383]

I think he/she is talking about Magazine Mode. However, I fail to see how this layout option could cause a browser to crash. I have searched the Internet and from what the many sites I've read this is a browser issue and not related to HTML code, what setting is enabled and so on.

The most common issue I found was having "Display PDF in browser", which is a Adobe Reader setting.

Another one which was rather common was add-ons, disable them all, this resolves some users issues.

Like I said above, I honest do not see how Magazine Mode enabled like @sharpg4383 mentioned would cause this issue. If this was the case then it would have been reported before now, which it hasn't .

Danny, have you actually tested the problem yourself? Because I have been able to reproduce this problem on several different computers, including half a dozen Windows XP Pro PCs, two Windows Server 2003 servers, and one PC which I formatted & installed a fresh copy of Windows XP Pro -- with no other software installed -- specifically to test this problem. I tested this using a fresh install of WordPress, with no WP plugins enabled, and with every other part of the site working perfectly, and the browser working correctly on every other website I attempt to browse.

I don't see how Magazine Mode would cause this crash to happen either, but I still must insist that it does.

Our site will be running along just fine in IE8, when one day when a new post is published, all IE8 users begin crashing, and the only way to stop it is to delete the newest post -- but reposting it, or deleting it and posting a new one with completely different content, causes the crash to start up again. Sometimes, changing the number of full-width posts stops the crashing, but other times there is no way to stop it but switch Magazine Mode off again.

Of course, upgrading IE is the best solution, but like many other corporate or education users with IE8 compatibility problems with PageLines Framework, upgrading IE is not an option for me at this time.

[Simon_P]

Add to pagelines customize functions.php:

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[chsedlak]

I managed to get the site on my test enviroment to work in IE8, just my live website does not accept the code: "Parse error: syntax error, unexpected T_FUNCTION in /home/af000035/www/home/wp-content/plugins/pagelines-customize/functions.php on line 45". Aaaaarghhh!!!!!! :'-(

[Simon_P]

Thats because your live site has php 5.2, the above code requires php 5.3.

 

This will work in 5.2:

 

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[chsedlak]

OMG! OMG! OMG! It works! Thank you!!