9 replies to this topic

[thorstone137]

Hey there, I have a 2.3.1 running on AWS and my layout dimension editor is breaking. When I select a layout to edit, the editor disappears.


General

• OS: Linux
• Server: Apache
• Hostname: juxtapose.co
• IP:Port: 10.101.54.35:80
• Document Root: /opt/bitnami/apps/wordpress/htdocs

PHP

• v5.3.14
• GD: bundled (2.0.34 compatible)
• Magic Quotes GPC: Off
• Memory Limit: 256.0 MiB
• Max Upload Size: 8.0 MiB

MYSQL

• v5.5.21-log
• Maximum No. Connections: 151
• Maximum Packet Size: 16.0 MiB
• Data Disk Usage: 2.6 MiB
• Index Disk Usage: 1.3 MiB

A

[Danny]

Hi,

Can you try disabling all non-PageLines plugins and see if this resolves your issue please.

If the above suggestion, doesn't work can you install a free application called Jing and then record the error, then share the link. So we can view the issue first hand please.

[evokeweb]

I have this problem too !
Mine is a clean install with just the pagelines base Child theme installed
Any suggestions ?
Many Thanks
Emma

[evokeweb]

PS I use the developer edition - just incase it makes a difference !

Also - as a workaround - can I enter the widths in manually - I need to show a client the site so far and need to adjust the widths !

[catrina]

Whether you have developer edition or professional edition, it doesn't make a difference.

Values in the layout dimension editor cannot be entered manually (only by dragging the sides of the layout in the screen).

[evokeweb]

But this is the problem - I cannot drag the sides of the layout screen - the little arrows that normally appear when you hover over the sides don't appear.
And then if you try to select a different layout, the whole section where you can drag the layout sides dissappear !
Please help ASAP - I have a client waiting.

Many thanks
Emma

[catrina]

Have you already tried deactivating all active plugins?

[Simon_P]

2.3.2 fixed this for now, you should see an update in wp-admin.

[evokeweb]

Hi Simon,

Thats brilliant - thank you very much :-)

Best Regards
Emma

[James B]

The topic was marked as resolved.