PageLines Support

Please read a few friendly guidelines on using the forum before posting.

• Search first. Chances are someone else has had the same issue.
• Read the docs http://www.pagelines.com/wiki.
• Open only one discussion on your question. We will keep the same discussion open until your satisfied with the response.
• Include as much information as possible; your page URL, what you were doing when the problem occurred, any plug-ins you are using, etc.
• Remember to thank the person who help you.
• If you haven’t received a response to your post, add some additional information to the comments. Please no single word bump posts.
• If your questions has been answered, remember to accept the answer and let everyone know!

Scope of Support:

The forum is meant to be used for technical support on all PageLines products. Ask us anything about how to install them, how to use the settings, sections, templates and panels. Our support team will help you find the answers.

If you are looking for help on using CSS to customize your website, please post in the http://www.pagelines.com/forum/category/customizations page. We will help as much as we can and if you have the answer to someone else's questions please contribute.

If you are looking for help using custom code to redesign your site or need help developing your site, get in touch with one of our Pros. http://www.pagelines.com/pros. These folks can do just about anything with PageLines and can make your site look awesome!

Useful tools in the forum:

Sharing screen shots will help us answer your questions more accurately. You can use http://imgur.com to easily share your images.

You can also include your images directly in your posts by surrounding your image URL with [img][/img]

Code can get pretty nasty pasting it directly into the forum. If you have a long block of code you would like reviewed try out http://pastebin.com

If you want to include your code directly in your post paste it in-between [code][/code]

Thanking, Accepting and Rejecting Answers

Clicking "thanks" tells the moderators (and the moderators of the moderators ) that you appreciate our help and input. It does not close a thread. You can give "thanks" as many times as you want throughout a thread's life cycle.

Clicking "accept" on an answer tells the moderators that your issue is resolved and you no longer need assistance.

Clicking "reject" on an answer tells the moderators that the answer provided did not solve your problem and you still need help.

With that said, it is best not to put 50 issues in one thread, but rather bundle together related questions and start a new thread for other related questions.

I hope that helps clear things up!