Customer Experience Specialist

Customer Service Rockstar

We are looking for someone to help us create great customer experiences through support on the PageLines forum. We have a amazingly diverse community of people spreading their message through the web.

You can help them be successful online.

What will you be doing?

  • Guiding customers through customization of their website (built on WordPress and Pagelines)
  • Helping people get up and running with WordPress and Pagelines
  • Working directly with the development team to improve the product and service
  • Becoming an expert on PageLines software
  • Creating great experiences and helping people become successful on the web

What skills will you need?

  • Fluent in both written and verbal English communication
  • Effective written communication skills
  • Experience with both HTML and CSS, PHP is a plus
  • Experience with WordPress or similar CMS platform
  • Positive can-do attitude
  • Ability to work independently to resolve issues

Why you’ll love this job

  • Fun and excited support team with a strong base of communication
  • Part-time and flexible schedule
  • Competitive hourly rates
  • The ability to work from anywhere

How can you apply?

  • Provide detailed description of prior experience in customer support
  • Explain why you feel your experience will make you the ideal candidate for the position
  • Tell us your story and what will distinguish you

Package them in a pretty bow and email them to careers@pagelines.com.